Health Diary –Connecting Doctors and Patients
A comprehensive digital health platform enabling doctors to create care frameworks and patients to access them with ease.
Karimnagar, Telanagna, India
2023
HealthTech
20+
Challenge
Traditional healthcare apps focus only on tracking or storing health records, but lack personalization and structured care guidance. Patients often feel lost between multiple apps and scattered prescriptions, while doctors struggle to maintain continuous engagement with their patients.
The challenge was to create a platform that bridges this gap enabling doctors to build structured care frameworks (like Pregnancy Care, Childcare, or Mental Wellness), and allowing patients to seamlessly access them in one place.
Results
After rollout and testing with pilot users, we observed:
40% increase in patient adherence to doctor’s prescribed frameworks.
30% improvement in communication between doctors and patients.
4.7★ average user satisfaction from early testers.
Reduced drop-off rate by 25% due to simplified onboarding and navigation.
35%
Faster onboarding process
40%
Increase in patient engagement
25%
Drop in user confusion/errors
Process
Research & Analysis: Research & Analysis Conducted interviews with doctors and patients to understand pain points in current health apps. Identified that doctors wanted control over frameworks, while patients wanted simpler guidance.
Information Architecture: Created two distinct platforms: one for doctors (HD Create) and one for patients (HD Connect). Focused on prioritizing ease of use and quick access to personalized care plans.
Wireframing & Prototyping: Built low-fidelity wireframes to map doctor workflows and patient journeys. Iteratively tested with doctors to ensure framework creation was seamless. Designed interactive prototypes for patients with step-by-step task flows.
Usability Testing: Conducted multiple usability rounds with both patients and doctors. Simplified onboarding flow for patients and added “framework preview” for doctors.
Visual Design & Style Guide: Adopted a calm, trust-oriented color palette (Lime Yellow & Purple). Created a consistent design system with typography, icons, and layout guides. Ensured accessibility compliance for patients of varying age groups.
“ With Health Diary’s new design and patient-first approach, we’ve built a platform that truly bridges the gap between doctors and patients. It reflects our vision of making healthcare more accessible, organized, and personalized — empowering users while supporting doctors in delivering better care. ”
Krishna Chaitanya
CEO & Founder | Health Diary
Conclusion
Health Diary successfully bridges the gap between doctors and patients by offering a dual-platform solution. With HD Create, doctors can easily build and assign care frameworks, while HD Connect empowers patients to follow them without confusion.
The result is a structured, patient-friendly app that improves healthcare adherence, enhances doctor-patient communication, and sets a foundation for scalable digital healthcare solutions.